Clients of winning firms are nearly three times more likely to be satisfied than the industry’s average accounting firm client.
Portland, OR - Jones & Roth CPAs and Business Advisors, a leading Oregon based CPA and accounting firm announced today they have won Inavero’s Best of Accounting™ Award for providing superior service to their clients. The Best of Accounting Award winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. On average, clients of winning firms are nearly three times more likely to be satisfied than the industry’s average accounting firm client. Jones & Roth received a client satisfaction score of 71.5%, more than 2.5 times the industries average ratings from over 37 percent of their clients, giving a comprehensive view into the high quality service this firm provides across the company.
Doug Griesel, Managing Partner said, “We are honored to receive this important industry recognition. It is gratifying to hear directly from our clients that we have impacted their organizations and personal lives in a positive way, and that our services and our team are appreciated as being excellent, high quality and high value.”
“Popularity of experience-based online reviews is at an all time high and continues to be the standard at which we hold companies accountable,” said Inavero Founder and CEO, Eric Gregg. “Firms that earn the Best of Accounting Award not only place their clients’ experience with their company in high regard by proactively asking for feedback, they have the scores to prove that they provide remarkable service, topping the charts within their industry. When you're looking for the right accounting firm to partner with, the winners of this award are the ones to call. We're proud of the accomplishments of our 2016 award recipients."
About Best of Accounting™ Best of Accounting recognizes accounting firms that have proven high service quality marks based completely on the ratings given to them by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.
About Jones & Roth CPAs and Business Advisors Jones & Roth is one of the largest CPA and advisory firms based in Oregon. Founded in 1946, the firm serves companies, nonprofits and individuals from offices in Portland, Hillsboro, Eugene and Bend. Services span the areas of Tax, Business Advisory, Audit & Assurance, Financial Advisory, and a wide range of Business Consulting and Private Client services. Jones & Roth also provides in-depth experience in a variety of specialty industries including Manufacturing & Distribution, Construction & Real Estate, Healthcare, Dental, Nonprofit and Benefit Plan Audits.
About Inavero Rooted in service quality research for business service firms, Inavero’s proprietary online surveying software leverages the Net Promoter® Score methodology to measure client satisfaction. Inavero partners with business service firms in more than 15 countries to measure client satisfaction, improve retention, capture testimonials, and increase new business.